1939: a very peculiar Christmas and a dilemma in America

         
Almost business as usual at Christmas 1939 in a British Woolworths store - at the height of the phoney war. Christmas 1939, and although Britain had technically been at war with Germany since September 3rd, life carried on much the same.  In Woolworths customers chose cards, decorations and stocking fillers, much the same as usual.  To be sure the tinned peaches and jars of honey sold a bit better than usual as the wisest customers squirreled some away 'just in case', but inside the store you would hardly know the country was at war.
         
In the street there was more evidence of war - shop windows boarded or taped over to prevent injuries from breaking glass.  The first blackout precautions.  Fund-raising in the streets and encouragement to enlist.

And everyone man, woman and child must carry a gas mask at all times.

Woolworths in Croydon fortified for the blitz in Christmas 1939.  (Image with many thanks to the Croydon Local Studies Unit)
         
Behind the scenes government and local authorities were making plans for rationing, with food, fuel and clothing at the top of the list, building air raid shelters, and implementing anti-invasion measures like the removal of directional traffic signs.  And the ARP (Air Raid Police) training and drills had greater purpose and importance.  Young men volunteered for military service by the thousand, while older men signed up for the Home Guard, ARP or for other civil defence work.
         
At Woolworths' Office in New Bond Street, London, war set executives into a spin.
  • supplier after supplier was switching to war production interrupting supplies
  • many managers and other male staff were volunteering for military service
  • they needed to develop plans of what to do in an air raid, to protect customers, staff and their huge investment in freehold property
New Bond Street House, Mayfair.  Executive Office for the British Woolworths from 1930-1959.
An advertisement for Ezeglide Curtain Rail - to blackout with Eaze - see it demonstrated at your nearest Woolworth store.  (Image: Paul Seaton) Executives decided that stores should major on those parts of the range which would support the war effort:
  • repair and mend items to sew and repair and clothes and to keep shoes serviceable
  • tools and hardware to black out for the blitz
  • war books and stories
  • tinned foods where these were available
  • toiletries in small quantities as a spare for the shelter

The policy was a great success and helped to build the Company's reputation for providing solutions to problems.  Pamphlets were published to help customers to prepare for war under the banner "Good Things To Know".

To stem the tide of Managers volunteering for war service, the company introduced a new policy that seemed very generous.  If a Manager was conscripted (officially called up for war service), the company would continue to pay their salary to their family back home on top of their army wage.  But if a Manager volunteered before he was conscripted, while of course the company would let him go, he would not get this benefit, just the right to return to his job when the war was over, which was given to every man enlisting by law.  Woolworths policy sign. Employees conscripted in World War II would continue to be paid throughout their service.
         
From "The New Bond" house magazine of the British Woolworths - a fond farewell to the Store Manager, off to fight in World War II.  (Image: Paul Seaton) The policy change was important to allow Woolies time to make arrangements for a replacement store manager - often by training up a senior member of the store staff to take on the extra duties.  People were given notice if they were conscripted to allow time for such arrangements to be made, while those volunteering often agreed to start their service right away.

Sixty four years later the policy of penalising volunteers and rewarding conscripts remains controversial.  It is true that those Managers who waited to enlist enjoyed much better pensions than those who faced the darkest days of war.  But had Woolworths not implemented the policy, perhaps there would have been no company to pay pensions at all. 

"C'est la guerre."

         
The American parent company faces a dilemma  
         
The US Government was determined not to be dragged into a European war and issued instructions to businesses. Public opinion was overwhelming anti-war. 

But F. W. Woolworth Co. was partly Canadian (Canada declared war on Germany on September 10th, 1940) and had a large subsidiary in Britain (also at war with Germany), which in turn had a subsidiary in Eire, which was neutral. Worse still they had a successful subsidiary in Germany, as well as a large wholesale warehouse there.

The Woolworths Building in New York (Postcard by F. W. Woolworth Co.)
An F. W. Woolworth store in Berlin in the early 1930s.  (F. W. Woolworth GMBH) The Sonneberg Warehouse set up by Frank Woolworth to consolidate German, Austria, Prussian and Russian goods and package them for export to the United States.
         
Things got even more complicated as the war continued as the American company also had extensive trading links with Japan and had established a fully-manned Buying Office there, which bought many products for the American, Canadian, British and Irish companies.

Their response was to give money to the war effort of both sides - but in each case to specify that it was to be spent for humanitarian relief purposes! 

In all of their correspondence the American parent remained studiously neutral, even when Hitler instructed that no trading profits could be sent overseas, which was very painful to the balance sheet.  Only when America joined the Allies later in the war did they stop contributing funds to Germany.

         
One American travelogue newsreel in summer 1939 visited a Woolworth store in Berlin.  A summary of the film remains in the production company's database. 

Pan fascia reading 25 und 50 Pfg. Laden F. W. Woolworth Co. GMBH
Voiceover - Woolworths, a familiar sight from home. 
Voiceover - Let's take a look at the range on sale
Pan to Adolf Hitler tea tray - 25 pfennigs,
Pan to set of 6 teacups and saucers with swastika pattern - 50 pfennigs. 
Pan to window sign. 
Voiceover.  The sign reads "Our management is not Jewish."
"Jews are not welcome here."  

As Americans sat down to Thanksgiving Dinner and planned their Christmas shopping, Britain and Germany braced themselves for what was to come....

 

A different world - Woolworth's in America's first colour Christmas catalogue was published in 1940, while the European subsidiaries had been at war for more than a year.  (Image: Paul Seaton)
         

World War II Gallery Home Page

Xmas 1939: UK and USA a world apart    Fire from the sky - Blitz hits major cities  
Woolies buy two Spitfires for the RAF
Occupied by the Nazis - Jersey and Guernsey
   Farewell 3d and 6d - hello rationing   "They also serve" - home front defiance
A taste of home - US forces discover FWW UK
   German "V" weapons and our darkest hour
   
New Cross Tribute   War dead - our colleague Roll of Honour   
Reconstruction and post-war austerity
   Price quiz - dateline 1949